FAILURE IS MY BIGGEST FEAR
Refund policy
NEED TO RETURN YOUR ORDER?
Easy! If you are not in love with the product that you have purchased, Atychiphobia will provide you with full store credit.
RETURNS POLICY
- Items must be returned within 7 days from the delivery date.
- All returns will automatically be issued store credit (this will allow you to easily re-purchase an alternative item, or the same item in a different size).
- We do not offer refunds for change of mind or incorrect sizing.
- Customers who have received an incorrect item or products with a manufacturing fault will receive a refund. (Please note that the Atychiphobia's Warehouse undertakes strict quality control on every item prior dispatch and upon receiving return).
- Please take due care when trying on any products. (Items that are manually defected or do not comply with our returns policy will be declined and returned to the customer).
- Atychiphobia is not responsible for return shipping costs.
- We do not issue store credit or refund on original shipping charges.
EXCHANGES
- Store credit will be issued, so that you can re-purchase a new item.
- If you need an urgent exchange, we would highly recommend that you purchase the replacement size prior to sending back the return, and we will issue you with store credit, once we receive your unwanted item. (As we do not hold items, nor exchange, while your item is being sent back).
CONDITION OF RETURN
All garments must be returned:
- In the original condition, unworn and unwashed. (Free of any stains from make-up or deodorant).
- With all tags attached and in the original packaging.